How to Select a Professional Carpet Cleaning Company

When you need assistance in cleaning your carpets, you need help from professional carpet cleaners, instead of being taken to the cleaners! It is important to know what to look for when selecting a professional carpet cleaning company. This article will guide you through things to look for in a professional carpet cleaner.

How Professional Is Their Service?

Anyone who can afford to buy a carpet cleaning machine and call themselves a carpet cleaning service. Carpet cleaning is a non-regulated industry. How then can you know that the carpet cleaning service you are evaluating is a professional company? Following are some things to consider as you decide upon your next carpet cleaner service.

Does the Cleaning Company Have Insurance and are They Bonded?

In the event of any unfortunate circumstances occurring during the cleaning, it is important that your cleaning service be insured for damages. Ask your intended cleaning service whether they are insured, and for how much. Many companies utilize the services of hired help, in which you will be interested in knowing if their hired help is bonded. Many cleaning services have no insurance at all.

Consumer Reports Filed Online

There are many companies in the business of listing consumer complaints. Websites such as, and allow individuals to voice their complaints over services they have received from various companies. Using a search engine such as Google sift through consumer reports websites. Search for the name of the cleaning company you intend to use along with the word “complaint” or “review” and see whether anyone else has had a bad experience with them.

Does the Service Have a Website or Other Professional Promotional Materials?

One way to establish the level of professionalism in a carpet cleaner is to evaluate how professional their promotional materials are. You can discover many things about a cleaning company through their promotional materials, such as discovering testimonials, hours available for operation, whether the company is hiring, the size of the company and their staff and more.

Their Hiring Process

Utilizing the company’s promotional materials or website, you may see the hiring practices of the cleaning service in detail. How strict are their listed requirements to become an employee? Look for a service which performs background checks on its employees.

When you are looking for a cleaning service to maintain your carpets, do a little investigating and ask questions until you are certain you have located a quality company that takes pride in their work.